Marketing & Customer Experience Jobs

All Fintech Recruitment | Digital Banking Recruitment | Marketing & Customer Experience Fintech Executives

Marketing & Customer Experience Fintech Executives

Here at Mark Loucas, we specialise in recruiting talented Marketing & Customer Experience Fintech Executives who help Fintech companies, financial institutions, and insurance company companies like yours thrive and grow.

As the fintech sector continues its digital transformation, we know businesses face increasing demands to create seamless customer experience solutions to align with their customer’s needs and their business success.

As a result, we understand how to find you the staff you need to meet your customer’s needs, and help you with making the right business decisions and expectations. We also fully understand how this has never been more important than ever before, and that is why we are here to connect you with exceptional professionals passionate about giving great customer experience and helping you drive your business growth forward.

Our Marketing & Customer Experience Fintech Executives Recruitment Services

For Job Seekers

If you’re a professional looking for new opportunities in top Marketing & Customer Experience Fintech Executives roles, we offer:

Job Matching

We will match your skills and experience to a selection of our best roles in digital banking operations and project management within leading fintech companies, investment banks, and asset management firms in London, England, and beyond.

Career Advice

Our experts can guide you on everything from salary expectations to training courses that can improve your CV and help you achieve your career goals in the industry.

Whether you hold a Bachelor’s degree or have years of experience, we can give you the insights to boost your career as a result.

Support

From CV tips to interview preparation, we will help to support you every step of the way.

We will also help you highlight your interpersonal skills, problem-solving abilities, and experience with banking systems as our job is to place the ideal candidate for the role at hand.

Job Alerts

Sign up for our Job Alerts to stay informed about the latest opportunities, including roles like Business Analyst, Operations Manager, and Digital Project Manager that become available.

For Employers

For companies seeking the right talent in Marketing & Customer Experience Fintech Executives, regardless of where you are located from the City of London to Singapore, we can provide you with professionals looking for various contract types who can strengthen your team and drive your business forward as a result.

Talent Solutions

We will also find and deliver the the best candidates for your digital banking operations and project management needs as well – so whether you require someone to optimise your banking processes, lead complex projects, or implement Artificial Intelligence (AI) technologies for continuous improvement we know how to find you the correct candidate.

Industry Expertise

Our recruitment team also understands the specific requirements of the digital banking operations and project management fields, including Regulatory Compliance, Risk Assessment, and Data Analysis.

We also know how to find individuals with both the hard and soft skills you need, including leadership of cross-functional teams and stakeholder management as well for instance.

Customised Solutions

We can tailor our recruitment process to fit your company’s unique needs, ensuring you find candidates who can take ownership of your projects, work with key stakeholders, and contribute to your operational efficiency and customer satisfaction at the same time.

Our Fintech Recruitment Approach

Our recruitment approach also differs from most in several key areas, such as for instance:

 

Consultation and Strategy

We start by learning about your organisation — its vision, business strategy, and the specific skills you are looking for when it comes to your marketing & customer experience roles.

Talent Sourcing

Then, using our extensive network of FinTech professionals with backgrounds in marketing & customer experience, Fintech executives, financial inclusion, mobile payments, and more, we bring you the best possible talent for your consideration for the interview stage.

Sign up for our Job Alerts to stay informed about the latest opportunities, including roles like Business Analyst, Operations Manager, and Digital Project Manager that become available.

Screening for a Perfect Fit

We also carry out comprehensive interviews and background checks to make sure that the candidates we put forward also have the right type of digital transformation expertise, customer support skills, and the passion for financial inclusion and financial solutions that you are expecting as well.

Placement and Follow-Up

Even after a successful hire, we can also offer you ongoing support — helping you and your new executive align on best practices, manage data analytics, refine communication channels, and adapt to technological advancements in the role they have taken on as well.

Why Choose Mark Loucas

Marketing & Customer Experience Fintech Executives​ Jobs

We recruit for a large selection of roles — both full-time in-house and remote jobs — within the digital banking sector, which regularly include people who can give you product recommendations for their area as well as job roles focused on:

    • – Chief Marketing Officer (CMO)
    • – Director of Customer Experience (CX)
    • – Head of Growth and Acquisition
    • – Global Marketing Director
    • – Senior Vice President of Customer Success
    • – Digital Marketing & Engagement Director
    • – Head of Customer Insights & Analytics
    • – Brand & Communications Lead
    • – Partnerships & Alliances Director
    • – Product Marketing Executive
    • – Customer Journey Optimisation Manager
    • – Performance Marketing Specialist
    • – Loyalty & Retention Programme Manager
    • – Head of Market Research & Strategy
    • – Customer Onboarding & Implementation Manager
    • – Social Media & Community Engagement Manager
    • – Marketing Automation & CRM Lead
    • – Director of User Experience (UX) & Design
    • – Customer Feedback & Quality Assurance Manager
    • – Marketing Innovation & Strategy Executive

Our Focus on Marketing & Customer Experience Fintech Executives

Unlike other recruiters, we also understand that marketing and customer experience leaders in the fintech industry play a crucial role in helping you shape your brand awareness, develop effective marketing strategies that align with your customers’ needs and wants, as well are able to optimise every customer touchpoint along your company’s customer journey.

Furthermore, we also understand that you are looking for marketing & customer experience executives who can harness the power of artificial intelligence, machine learning, and predictive analytics to help you understand your customer needs further, all while helping to build up your customer loyalty and improve your platform’s overall user-friendly interface – especially when it comes to your mobile applications and digital channels as well.

Consequently, we know how to help you get the right skilled experts who can help you with your product management teams as well, as being able to liaise with board members where needed (including for roles like Vice President or your Chief Operating Officer where needed) to help you and your company introduce more forward-thinking fintech products for your customers, design your mobile-first solutions, as well as offering them cutting-edge business banking and overall financial services industry solutions.

So, by letting us help you take on employees with data analysis and data sharing skills who also understand how to implement best practices with your customer data in your customer experience management, we can help you find the right executives you need to help your financial transactions be faster, safer, and easier for both your small businesses and individual personal finance customers.

How Marketing & Customer Experience Executives Drive Business Growth

We specialise in Marketing & Customer Experience Fintech Executives​ recruitment, and our team understands the industry inside and out.

As a result, our experienced fintech recruitment team has a proven track record of successfully placing candidates in leading companies who can bring in the best practices for your team and project goals, and we have a dynamic team dedicated to helping you find exciting opportunities in the financial services industry.

Build Customer Trust

FinTech customers also often come from traditional banks or are new to digital channels and digital marketing, and they need confidence in the financial products on offer.

As a result, when we look to source the right marketing & customer experience executives for you, we can also look for ones that can help you develop clear messaging and help you improve your processes that inspire customer trust from start to finish.

Improve Your Customer Engagement

If you are instead looking for candidates who can improve your customer engagement, we can look to place candidates who understand how to create targeted marketing campaigns as well as help you improve your active social media interactions. This, in turn, can then also help you find the right customer executive who can help you build a strong customer base, which will help you have higher customer satisfaction and better risk management as a result.

Help You Leverage Technological Advancements

Incorporating machine learning and artificial intelligence into customer support systems, such as chatbots and automated help desks, results in exceptional customer experience and lower costs for employers.

Adapting to Regulatory Compliance

For companies who are looking for executives who know the financial industry regulations — especially in places like the United Kingdom and the United States — we can help you hire someone who also allows you to meet regulatory compliance standards without hindering your product’s innovation as well.

Who Is Mark Loucas

We specialise in Marketing & Customer Experience Fintech Executives​ recruitment, and our team understands the industry inside and out.

As a result, our experienced fintech recruitment team has a proven track record of successfully placing candidates in leading companies who can bring in the best practices for your team and project goals, and we have a dynamic team dedicated to helping you find exciting opportunities in the financial services industry.

Why Choose Mark Loucas as Your Digital Banking Recruiter?

We understand the rapidly evolving business models in today’s competitive market, including Fintech firms that are looking to expand out into capital markets, mobile app development, their overall competitive advantage, and business strategy more than they have done prior.

Our Recruitment Process

We start by understanding your needs, whether you are a job seeker aiming for career progression or an employer seeking to fill specific roles like Senior Manager or Digital Project Manager.

Search and Match

Using our extensive network and industry knowledge, we will find the best matches for you. We also consider factors like how many years of experience you are looking for, relevant skills, and cultural fit as well, to ensure the successful candidate aligns with your business needs.

Ongoing Support

Even after placement, we will continue to offer you support to ensure your long-term success.

For instance we can give you insights into how you can continuously improve, the correct employee training, and how to leverage AI technologies for business change and workflow optimisation as well.

Interviews and Selection

We will also assist in arranging interviews and providing feedback to both parties to ensure that we get the best fit as well. 

Furthermore, we help candidates prepare, focusing on showcasing your strong problem-solving abilities, ability to work with cross-functional teams, and experience with project plans and banking systems that you have experience of as well.

Proven Track Record

That is why we are proud that our recruitment specialists come with a proven track record in matching top-performing marketing & customer experience Fintech executives with roles that suit their current role ambitions and your business goals – whether they’re in San Francisco, the United Kingdom, or any other global FinTech hub, we will help you find and source them.

Wide Range of Expertise

Our team of Fintech recruiters also understands everything in the industry, from improving your overall customer experience from customers who are migrating from traditional banks to launching digital-first fintech solutions. As a result, we have worked with a lot of financial institutions and Fintech services over the past decades, as well as those who are looking for candidates who can give them the data-driven insights that they really want to understand better.

Personalised Approach

We also don’t just jump in and can take the time to understand your company’s culture, business management style, and key strategies that you are looking for before we present you with the most suitable candidates – as we want the candidate you take on to not just be good for the role, but, also be a good fit for your organisation at the same time.

Career Advice and Support

Our team of recruiters also offers comprehensive career advice to help you navigate the job market and secure the best management roles as well. 

For instance we can help provide you with insights into:

  • – Average Salary Ranges
  • – Day Rates
  • – Flexible Working options
  • – Pension Schemes

So, whether you are interested in remote work, full-time positions, or flexible working arrangements, we are here to help you make the most informed decision, whether you are looking for a new career move or career progression, Mark Loucas is here to support you every step of the way.

Job Alerts and Market Insights

So are you ready to take the next step? Whether you are an employer looking to build a top-notch team or a candidate seeking new opportunities, Mark Loucas is here to help you. Contact us today to learn more about our services and how we can assist you.